“Great support is about more than taking tasks off your desk. It’s about understanding your business, anticipating what’s needed and creating the space for you to focus on growth. That’s where I add value.”
With over 23 years’ experience across the media and luxury hospitality industries, I provide high-level business and administrative support to entrepreneurs, business owners and small businesses.
Offering a discreet, dependable and highly professional service, I work alongside clients to bring structure, efficiency and calm to the day-to-day running of their business.
From ongoing executive support and administration to streamlining processes, managing priorities and taking care of the details that can easily become time-consuming, I provide a flexible service designed around the individual needs of each client.
Whether you need an experienced pair of hands on an ad-hoc basis or a trusted long-term business support partner, I offer the expertise, organisation and attention to detail to help you work more efficiently and focus on what matters most, growing your business.
Professional support.
Personal service.
A trusted partner behind your business.
TASKS AND SERVICES
Business & Administrative Support
Reliable day-to-day support to keep your business organised and running efficiently, including correspondence, data management, expenses, filing and general administration.
Invoicing & Financial Administration
Xero reconciliation, invoice creation and recording, debtor management and professional follow-up of outstanding payments.
Reporting & Business Insights
Clear, professional weekly, monthly or quarterly reports created in Excel, PowerPoint or Canva to help you monitor performance and make informed decisions.
Social Media Support
Proofreading, content scheduling and day-to-day community management to ensure your social media presence remains consistent, professional and engaging.
Website Management
Website proofreading, content updates and ongoing amendments to keep your online presence accurate, current and professional.
Client & Supplier Management
Managing relationships, documentation and contracts, including renewals, correspondence and ongoing administration.
Business Development & Research
Competitor, market and client research to provide valuable insight and support informed business development and growth.
Diary & Executive Support
Professional diary management, including meetings, appointments, lunches and the coordination of busy schedules.
Call & Communication Management
Professional call handling and screening, ensuring enquiries are managed efficiently and the right messages reach you at the right time.
Bespoke Travel Management
End-to-end planning and booking of complex travel itineraries worldwide, including flights, accommodation, transfers and transportation.
Email Marketing & Newsletters
Creation and management of professional monthly newsletters and EDM campaigns, from content preparation through to scheduling.
Event Planning & Coordination
End-to-end event support, including venue research, guest list management, supplier coordination, gift bags, logistics and on-site event supervision.
Business Planning & Forecasting
Practical support with business plans, budgets and financial forecasts, helping you plan confidently and prepare for the year ahead.
MY EXPERIENCE
Luxury Hotels
Over 13 years’ experience as Operations Director and PA to the business owner of a London-based luxury PR agency specialising in promoting five-star hotels and resorts worldwide.
Working closely with luxury hospitality brands, I gained extensive experience across operations, client relationships, business administration and international travel. My role also included participating in industry familiarisation trips across Europe, the USA, India and Australia, providing valuable insight into the global luxury hospitality sector.
National Newspaper
Over 10 years at The Daily Telegraph, where I began my career at 18 and developed a strong foundation in business administration, progressing into office management and executive support at board level.
This experience shaped my ability to work in fast-paced, high-pressure environments, manage competing priorities and provide discreet, highly organised support to senior executives.
Downtime
Away from work, I find my reset at the stables. Time spent with horses offers a welcome change of pace — a chance to switch off, enjoy the outdoors and appreciate the quiet focus, patience and partnership that comes from working with them.
MY SKILLS
Strong organisation and attention to detail.
Confidentiality.
Proficiency with MS Office, Google Workspace and Mailchimp.
High-quality communication skills and a friendly manner.
Clear and accurate communication with contacts overseas.
Proofreading and editing documents and reports.
Creation of Canva and PowerPoint presentations.
Active user of Instagram, Facebook and LinkedIn.